Terms and Conditions

This website is owned and operated by Dr. Kailee Acupuncture. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website provides visitors with information about our services, products, educational content, and a means to book services. By accessing or using our website or services, you agree that you have read, understood, and agree to be bound by these Terms. If you do not agree with any of these Terms, please do not use this site.

Medical Disclaimer

The information provided on this website is intended for general educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider regarding any questions or concerns you may have about a medical condition. Do not disregard medical advice or delay seeking care because of information you have read on this website.

Services Offered

Dr. Kailee Acupuncture offers holistic, integrative healthcare through:

Acupuncture & Electroacupuncture
Microneedling
Fire Cupping
Gua Sha
Plum Blossom Therapy
Moxibustion
Herbal Consultations & Topical Therapies
Food Therapy & Lifestyle Guidance
Telehealth Services
Product Sales (Online & In-Clinic)

These services are provided by a licensed Acupuncturist and Registered Nurse. They are not a replacement for primary medical care or emergency services.

Privacy & HIPAA Compliance

Your privacy is important to us. Dr. Kailee Acupuncture complies fully with HIPAA regulations and will never share your personal health information without your explicit consent, except as required by law. Please see our Notice of Privacy Practices for more detailed information.

Payments, Credit Card Policy & Cancellations

All payments are due at the time of service.
We accept major credit cards and HSA/FSA cards.
A valid credit card is required at the time of booking to hold your appointment.

Appointments canceled within 24 hours of the scheduled start time will be charged a cancellation fee equal to 50% of the appointment cost. No-shows will be charged 100% of the appointment cost.
Exceptions may be made in the case of family or weather-related emergencies.

Telehealth & Online Booking

Online booking and telehealth services are available to clients located in states where the provider is licensed to practice. Telehealth appointments require a private, distraction-free setting to ensure your safety and confidentiality. Use of these services constitutes consent to communicate electronically.

Product Use & Returns

All herbal and topical products should be used as directed. If you experience any adverse reaction, discontinue use and contact us or your healthcare provider. Product sales are final unless otherwise stated. We do not accept returns on opened items.

Intellectual Property & Copyright

All content on this website—including but not limited to text, graphics, photos, videos, branding, logo design, blog content, and digital downloads—is the property of Dr. Kailee Acupuncture and is protected by U.S. and international copyright and trademark laws.

No part of this site may be copied, reproduced, republished, or distributed without prior written permission. Educational content may be shared with proper credit and a direct link to our website.

Indemnification

You agree to indemnify and hold harmless Dr. Kailee Acupuncture from any claims, damages, losses, liabilities, costs, or expenses (including attorney’s fees) resulting from your use of this website, our services, or any violation of these Terms.

Limitation of Liability

To the maximum extent permitted by law, Dr. Kailee Acupuncture will not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or the services provided, including but not limited to lost profits, data loss, or service interruptions.

Right to Modify Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page. Continued use of the website or services after changes are made constitutes your acceptance of the new Terms. If you do not agree to the new Terms, please discontinue use of the website and services.

Promotional Communications

By providing your contact information, you agree to receive occasional communications from us via email or other methods you’ve consented to. You can opt out at any time by emailing us at hello@drkaileeacu.com.

We will never sell your personal information to third parties.

Applicable Law & Jurisdiction

These Terms are governed by the laws of the State of Minnesota. Any disputes arising out of or relating to these Terms shall be resolved in a court of competent jurisdiction located in the State of Minnesota, with venue in [your preferred county—e.g., Hennepin County].

Policies & Procedures

Policies related to service delivery, preparation, and safety protocols are outlined on the booking page and are subject to change. Clients are expected to review those policies prior to their appointment.

Terms and Conditions Updated: 3/26/25

Privacy Policy

Thank you for visiting the Dr. Kailee Acupuncture website (the “Site”). Dr. Kailee Acupuncture, LLC, owner of the ‘Dr. Kailee Acupuncture’ brand and drkaileeacu.com (“Company”, “we”, “our”, or “us”), respects your privacy and we hope that you find this Agreement helpful.

Please read this Privacy Policy carefully. By using this Site, you accept and agree to the terms stated below. If you do not agree, you should not use this Site. As a condition of your use of this Site, you warrant that you will not use the Site for any purpose that is unlawful, inappropriate, or prohibited by the terms of this agreement.

The Site is an evolving platform. We may change the terms of this Policy at any time and you should periodically review it. Your continued use of the Site after any updates to the Policy constitutes your affirmative agreement to the revised version.

IN SHORT: WE DO NOT SELL YOUR INFORMATION. We do not share or sell your personal data for marketing or advertising by third parties. We follow all relevant laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

Information We Collect

We may collect information from you when you:

Browse or interact with our Site
Submit a contact form
Book an appointment
Make a purchase
Subscribe to emails or newsletters
Use telehealth or digital services

This information may include:

Name, phone number, and email address
Mailing or billing address
Health history or personal medical information (via intake or telehealth)
Payment information (processed securely via third-party services)
Website usage data, including cookies, IP address, device info, and browser type

We may also use cookies, clear GIFs (web beacons), pixel tags, and other similar technologies to track your interaction with the Site, improve performance, and support marketing and analytics. You may disable cookies via your browser settings, although some features may not work correctly without them.

How We Use Your Information

We use the information we collect to:

Schedule and confirm appointments
Deliver telehealth services
Respond to inquiries and support requests
Process payments for services or products
Send newsletters or wellness updates (with your consent)
Improve our Site and service offerings
Market our services through email or social media (if opted in)
Comply with legal and regulatory obligations

We may use Google Analytics or other tracking tools to understand how visitors use the Site and improve the user experience.

Email Communications

You may receive emails from us related to your bookings, services, or health reminders. If you opt in to promotional emails, you may also receive newsletters, discounts, product updates, or event announcements.

You may unsubscribe at any time by clicking “unsubscribe” in the email or emailing us at hello@drkaileeacu.com.

HIPAA & Healthcare Privacy

If you provide any protected health information (PHI) through our intake forms, telehealth platform, or in-person services, that data is protected by HIPAA.

We only use your PHI to provide care, coordinate services, or as required by law.
Your health information is stored securely using encrypted platforms.
We do not share your PHI without your explicit permission, except when legally required.

Sharing Your Information

We may share your information under the following circumstances:

With third-party service providers who perform functions on our behalf (e.g., email platforms, telehealth software, payment processors), all of whom are required to protect your data.
In response to legal processes such as subpoenas or court orders.
To prevent fraud or harm to us, you, or others.
As part of a business transfer in the event of acquisition or restructuring.
Aggregate or anonymous data may be used for research or marketing, but cannot be used to identify you personally.

We do not sell or rent your personal information.

Cookies and Tracking Technologies

We use cookies and similar tools to:

Analyze traffic and site performance
Manage email marketing preferences
Remember user settings or preferences
Serve relevant advertising through retargeting (e.g., via Google)

You may choose to disable cookies through your browser. Please note this may limit some site functionality.

Third-Party Links and Tools

Our Site may include links to third-party websites or integrations (e.g., booking platforms, payment gateways, or social media). This Privacy Policy does not apply to those external sites or services. We encourage you to review their privacy policies before interacting with them.

Children’s Privacy

This Site is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If we learn that we have collected data from a child, we will delete it promptly. Parents or guardians with concerns may contact us directly.

Your Rights & Choices

You may request access to, correction of, or deletion of your personal information by contacting us.
You may unsubscribe from promotional emails at any time.
You may update your personal information through your booking account or by emailing us.
HIPAA-covered clients may request a copy of our Notice of Privacy Practices.

Changes to This Privacy Policy

We may update this Policy periodically. The latest version will always be posted on this page with the effective date. Your continued use of the Site constitutes acceptance of any changes.

Jurisdiction & Governing Law

This Policy is governed by the laws of the State of Minnesota, without regard to conflict of law principles. Any disputes will be handled in courts located in Hennepin County, Minnesota.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Dr. Kailee Acupuncture
hello@drkaileeacu.com